Online Education Help

These help pages are designed to answer the most commonly asked questions, however, if you are having trouble or need additional information please do not hesitate to contact us. Our technical support team is ready and waiting to help you!

General Help
How To Buy A Class
Checking Out of The Store
Taking or Viewing Your Class

Trouble Shooting
I Purchased A Class, Now What?
I Did Not Receive Any E-mail
I Cannot Log-In To My Class
I Don't See My Class When I Log-In
I Completed The Class But I Didn't Get A Certificate
My Class Is Not Running Normally

 

Online Education Help - I Cannot Login To My Class

Usually an error at the class login screen is due to an error with your username or password. First check that you have not incorrectly entered your username or password, it should exactly match what is in your invoice e-mail which is one of the two e-mails you received upon registering for a class. The username and password is case sensitive.  You can double check how the username and password were set by looking at the invoice for your course and highlighted in the red box at left is where you'll find the username and password as you entered it to purchase your course. 

If you have double checked the username and password and that you are entering it correctly you will want to also make sure you are trying to login to the correct web site.  At the top of your browser (not a search engine, goggle, msn, or yahoo search bar) you should see the following address as; http://breeze.WisdomAndAssociates.com this should take you to the screen at left.  You can click on this link to go directly there now.

If neither of these troubleshooting suggestions work, please contact us and we will be more than happy to help you. You can contact us at classinfo@alaska.net or you can call us directly Monday through Friday 8 am to 5 pm Alaska Standard Time.